97c777 Privacy Policy

1. Introduction and Scope

97c777 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how the personal information collected when you use the 97c777 website (https://97c777.cam) is processed, stored, and kept secure.

By registering on this website or using its services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

This policy should be read together with 97c777's Terms and Conditions, and both documents together form a complete agreement. In the event of any conflict, this privacy policy shall prevail.

2. Information We Collect

97c777 collects various types of information to operate its services. These are described below by category:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• National Identity Card (NID) number or passport details (for identity verification)
• Email address
• Mobile number

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system information
• Login time, session data, and usage patterns
• Information obtained from cookies and similar tracking technologies

2.4 Gaming Activity Information

• Betting history and amounts
• Game preferences and playing patterns
• Bonus usage records
• VIP level and rewards information

3. Purpose and Use of Information Collection

97c777 collects and processes your information only for the following legitimate purposes:

3.1 Account Management

Verifying your registration, creating and managing your account, and ensuring secure login are our primary purposes. Through age verification, we ensure that only individuals aged 21 or above are using our platform.

3.2 Processing Financial Transactions

Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This information is essential to ensure a minimum deposit of ৳300 and a minimum withdrawal of ৳800.

3.3 Providing Customer Service

Our 24/7 Bengali-language live chat support team uses your information to provide fast and effective service. This information is used to resolve your issues and answer your questions.

3.4 Security and Fraud Prevention

Technical information is analyzed to protect the integrity of the platform, prevent unauthorized access, and detect potential fraud.

3.5 Responsible Gaming

We monitor your gaming activity to identify signs of excessive gaming and provide timely support. For more details, visit our Responsible Gaming page.

3.6 Service Improvement

By analyzing your usage patterns, we continuously improve our platform, game selection, and overall service quality.

4. Sharing Information with Third Parties

97c777 never sells your personal information or shares it with unauthorized third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
• Game Providers: Minimal information may be shared with authorized providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others to manage gaming sessions.
• Legal Obligations: Information may be disclosed in response to a court order or a legitimate request from a lawful authority.
• Fraud Prevention: In cases of serious fraud, the relevant financial institutions or authorities may be notified.

All third-party partners are contractually bound to comply with our security standards and may use information only for specified purposes.

5. Data Security Measures

To protect your information, 97c777 follows industry-leading security practices:

5.1 Encryption Technology

All your personal and financial information is protected through SSL (Secure Socket Layer) encryption technology. All communication between the website and servers is conducted through encrypted channels.

5.2 Access Control

Only authorized staff may access your information for specific needs. All access is logged and regularly audited.

5.3 Server Security

Our servers are located in secure data centers and are under 24/7 monitoring. Regular security audits and updates are conducted.

5.4 Password Security

Your password is stored using a strong hashing algorithm. No 97c777 staff member will ever ask for your password.

Important Notice: Transmitting data over the internet is not entirely risk-free. We strive to ensure maximum protection, but a 100% security guarantee is not possible. Keeping your account information confidential is also your responsibility.

6. Data Retention Period

97c777 retains your information for the following periods:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Financial transaction and identity information is retained for a minimum of 5 years after account closure (for legal and regulatory requirements).
• Log Files: Technical log files are generally retained for up to 12 months.
• Cookies: Session cookies are deleted when the browser is closed; persistent cookies last for a maximum of 12 months.

After the specified period, data is securely deleted or anonymized.

7. Cookie Policy

97c777 uses cookies and similar technologies on its website to enhance your experience and help maintain the quality of our services.

7.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: For remembering your language, game preferences, and settings.
• Analytics Cookies: For understanding website usage patterns and improving services.

7.2 Cookie Control

You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the website.

8. Your Rights

As a user of 97c777, you have the following rights regarding your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information where there is no legal obligation to retain it.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your information be limited.
• Right to Object: You may object to the use of your information for marketing purposes.
• Right to Data Portability: You may request your information in a machine-readable format.

To exercise these rights, contact our support team via live chat or at [email protected]. We will respond to your request within 30 business days.

9. Protection of Minors

97c777 is a platform for adults aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified at the time of registration, and if we become aware that a minor is using our platform, that account will be closed immediately and all collected information will be deleted.

If a parent or guardian suspects their child is using our platform, please notify our support team immediately.

10. Notice of Policy Changes

97c777 reserves the right to change or update this privacy policy at any time. For any significant changes, we will:

• Publish a clear notice on the website.
• Update the "Last Updated" date at the top of the policy.
• For major changes, registered users may be notified by email.

Continued use of our services after any changes will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

11. Related Documents

This privacy policy applies together with the following documents:

• Terms and Conditions — Overall terms for using the platform
• Responsible Gaming — Healthy gaming habits and self-regulation tools
• About Us — Detailed information about 97c777
• FAQ — Frequently asked questions